2. Explain the events in this case in terms of perception and attitudes. Does personality play a role?

Directions:

· These assignments are an individual assignments.

· All students are encouraged to use their own words.

• Be three to five pages in length, which does not      include the title page, abstract or required reference page, which are      never a part of the content minimum requirements.
• Use Saudi Electronic University academic writing standards      and APA style guidelines.
• Support your submission with course material concepts,      principles, and theories from the textbook and at least two      scholarly, peer-reviewed journal articles unless the assignment calls for      more.
• It is strongly encouraged that you submit all      assignments into the safe assignment Originality Check prior to submitting      it to your instructor for grading.
• Write a three-part essay      (i.e., an essay that includes an introduction paragraph, the essay’s body,      and a conclusion paragraph) that address the questions using a question      and answer format.
• Your well-written paper      should meet the following requirements:

An overview about Assignments Structure, Submission Time & others details:

No.   of Submissions

Type of   Assignment

Allotment   Week

Submission Week

(before the end of week)

Marks

Assignment-1

Case Study

Week 5

Week 7

05

Assignment-2

Week 9

Week 11

05

Assignment-3

Week 11

Week 13

05

Instructor’s   Assessment   based on followings participations :

· Discussion   Board

· Wiki

· Blogs

· Quizzes

10

Total Marks

25

Assignment No:- 1

Submission Date by students:  End of Week- 7th

Place of Submission: Students Grade Centre

Weight: 05 Marks

Course Learning Outcome: Recognize the impact of organizational culture on shaping values, attitudes and behavior (Lo 1.9).

Student’s Name: ………………………………………………..

Studentls ID: ……………………………………………………

Course Code:…………………………………………………….

CRN: ……………………………………………………………

Grade :……………………………………………………………

Case Study: Foundations of Individual Behavior

Differing Perceptions at Clarkston Industries 

Susan Harrington continued to drum her fingers on her desk. She had a real problem and wasn’t sure what to do next. She had a lot of confidence in Jack Reed, but she suspected she was about the last person in the office who did. Perhaps if she ran through the entire story again in her mind

she would see the solution.
Susan had been distribution manager for Clarkston Industries for almost twenty years. An early brush with the law and a short stay in prison had made her realize the importance of honesty and hard work. Henry Clarkston had given her a chance despite her record, and Susan had made the most of it. She now was one of the most respected managers in the company. Few people knew her background.
Susan had hired Jack Reed fresh out of prison six months ago. Susan understood how Jack felt when Jack tried to explain his past and asked for another chance. Susan decided to give him that chance just as Henry Clarkston had given her one. Jack eagerly accepted a job on the loading docks and could soon load a truck as fast as anyone in the crew.
Things had gone well at first. Everyone seemed to like Jack, and he made several new friends. Susan had been vaguely disturbed about two months ago, however, when another dock worker reported his wallet missing. She confronted Jack about this and was reassured when Jack understood her concern and earnestly but calmly asserted his innocence. Susan was especially relieved when the wallet was found a few days later.
The events of last week, however, had caused serious trouble. First, a new personnel clerk had come across records about Jack’s past while updating employee files. Assuming that the information was common knowledge, the clerk had mentioned to several employees what a good thing it was to give ex-convicts like Jack a chance. The next day, someone in bookkeeping discovered some money missing from petty cash. Another worker claimed to have seen Jack in the area around the office strongbox, which was open during working hours, earlier that same day.
Most people assumed Jack was the thief. Even the worker whose wallet had been misplaced suggested that perhaps Jack had indeed stolen it but had returned it when questioned. Several employees had approached Susan and requested that Jack be fired. Meanwhile, when Susan had discussed the problem with Jack, Jack had been defensive and sullen and said little about the petty-cash situation other than to deny stealing the money.
To her dismay, Susan found that rethinking the story did little to solve his problem. Should she fire Jack? The evidence, of course, was purely circumstantial, yet everybody else seemed to see things quite clearly. Susan feared that if she did not fire Jack, she would lose everyone’s trust and that some people might even begin to question her own motives.

Case Questions :-

1. Case Summary

2. Explain the events in this case in terms of perception and attitudes. Does personality play a role?

3. What should Susan do? Should she fire Jack or give him another chance?